FAQ
Caboodle is a personal maintenance department for your home. Our experienced team of service pros will make living in your house as convenient and stress-free as living in an apartment.
Caboodle currently services the Charlotte, NC metro area. We are looking to launch new markets soon!
No! Membership gives you additional benefits and perks (we highly recommend it!), but it is not required for us to service your home. Services and projects can be added a la carte and are priced per service.
Some services require years of experience and training to be considered an expert. We have separately branded service lines to help assure customers they are truly being serviced by experts. Don’t worry! Even though there may be separate branding, all services are still back by Caboodle.
We strive to complete at least 80% of services with our in-house team of experts (employees). For services that our in-house team cannot complete, we have exclusive partners that we work with directly to get the services completed. Even for these services, Caboodle is still your point of contact and we coordinate everything.
Caboodle saves you money by giving you access to a team of trained home service maintenance experts. We focus on having a team in place that can handle 80% of your home’s needs without having to pay a specialist. We also strive to help you prevent problems before they occur, and extend the life of your home’s major systems. Certain repairs (electrical, plumbing, HVAC, etc.) require expensive licenses and insurance. By outsourcing these repairs to third-party companies, it allows Caboodle to keep cost lower for the services completed in-house. These third-party companies are exclusive partners that we have negotiated discounted repair cost, saving you money for these repairs as well.
Credits are purchased as part of the Caboodle Advantage Plus membership levels. They can be redeemed for specialty services only available to Caboodle Advantage Plus members, such as general labor handyman hours, or be put toward other services, like window cleaning, at various redemption rates depending on the job.
Credits do not expire as long as you maintain an active Caboodle Advantage membership.
